Terms of Use — PING Field

Clear ground rules so askers get real answers and people helping nearby stay safe out on the street.

1. Who can use it

PING Field is for quick photo checks of public spots. You must be at least 18 years old and follow local safety rules while using the app.

2. Public places & road safety

• Public spots only: No tracking specific people, peeking into private homes, or entering restricted property.
• Pull over first: Never claim or shoot while riding or driving. Stop somewhere safe first, and feel free to skip or drop any spot that feels unsafe.
• In-app camera only: Answers must be taken live on site through PING Field’s camera — no old gallery uploads or fake GPS.

3. Fair terms on both sides

• If you ask: Reward and fee appear upfront before you post; zero hidden extras. Expire unclaimed or cancel before anyone claims it and your Credits go right back in full.
• If you answer: Pick what fits your route and schedule; declining or dropping carries no hidden penalty; you never pay any fee or deposit to answer.

4. PING Credits vs Earnings

• Two separate balances: PING Credits (bought through App Store or Google Play) are only for funding your own questions and cannot be cashed out.
• Withdrawable Earnings: Accepted answer rewards (and eligible partial payouts) go to your Earnings balance for withdrawal to your own bank account, subject to applicable tax rules.
• Back up a transfer code: Because your account lives on your device key, generate a recovery code in Settings if you plan to switch phones. Lost devices without a code cannot be manually restored.

5. When an answer misses the mark

If an asker flags an answer as off-target, we review the on-site verification records and photo so both sides see a clear explanation. Account restrictions always come with a stated reason and an in-app appeal path.

6. No spoofing or tampering

Do not run fake GPS tools, virtual cameras, or scripts against the app or payment flow.

7. Changes & governing law

Material changes are flagged inside the app before taking effect. Governed by the laws of Vietnam; the current version stays at https://pingfield.uranashel.com/terms/en.

8. Support

Need help with a request or payout? Reach us right inside the app at Me → Support.